Our Payment Policy

We are committed to providing excellent value for money and a transparent pricing policy. All potential costs will be discussed fully before any investigation or treatment is started.

Precise quotes are often difficult to give due to the variable needs of the conditions presented; however we do try to give an accurate estimate of costs after the initial consultation and we shall inform you as soon as possible if any unforeseen circumstances arrive.
 

We respectfully ask that all our clients pay at the time of consultation or on collection of your pet after treatment. 

For your convenience we are able to process payment in the form of Cash, Debit and Credit Cards.


Please note we are unable to accept cheques or AMEX cards.We understand that good medical care can be expensive and therefore we recommend pet insurance. Please refer to our Insurance section for more information.



 
 

OPENING HOURS

Monday................................8.30am - 7pm

Tuesday...............................8.30am - 7pm

Wednesday......................8.30am - 7pm

Thursday............................8.30am - 7pm

Friday....................................8.30am - 7pm

Saturday..............................8.30am - 4pm

Sunday................................10.00am - 1pm

APPOINTMENTS

Consultations available by appointment during the adjacent opening times.  

Please call us or book online.

EMERGENCY CARE

Outside of the usual surgery hours please call 01489 607001 for our emergency service.

CONTACT US

178 Locks Road

Locks Heath

Southampton

SO31 6LE

Find us on a map >

T: 01489 607 001

E: Click here to e-mail us >

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