Our Payment Policy
We are committed to providing excellent value for money and a transparent pricing policy. All potential costs will be discussed fully before any investigation or treatment is started.
Precise quotes are often difficult to give due to the variable needs of the conditions presented; however we do try to give an accurate estimate of costs after the initial consultation and we shall inform you as soon as possible if any unforeseen circumstances arrive.
We respectfully ask that all our clients pay at the time of consultation or on collection of your pet after treatment.
For your convenience we are able to process payment in the form of Cash, Debit and Credit Cards.
Please note we are unable to accept cheques or AMEX cards.We understand that good medical care can be expensive and therefore we recommend pet insurance. Please refer to our Insurance section for more information.
OPENING HOURS
Monday................................8.30am - 7pm
Tuesday...............................8.30am - 7pm
Wednesday......................8.30am - 7pm
Thursday............................8.30am - 7pm
Friday....................................8.30am - 7pm
Saturday..............................8.30am - 4pm
Sunday................................10.00am - 1pm
APPOINTMENTS
Consultations available by appointment during the adjacent opening times.
Please call us or book online.
EMERGENCY CARE
Outside of the usual surgery hours please call 01489 607001 for our emergency service.
CONTACT US
178 Locks Road
Locks Heath
Southampton
SO31 6LE
T: 01489 607 001